The Eko Electricity Distribution Company (EKEDC) has resolved the technical issue that caused a downtime on its prepaid meter platforms. The glitch, which occurred between July 30th and August 1st, 2024, has been fixed, and vending services have been fully restored.
In a statement, EKEDC explained that the disruption was due to an unexpected technical problem during an upgrade process. The company apologized for the inconvenience caused and expressed gratitude for customers’ understanding during the period.
EKEDC’s technical team has successfully resolved the issue, and customers can now enjoy improved services, including enhanced electricity consumption management. Customers can purchase prepaid electricity units through various payment platforms, including Interswitch, Buy Power, and Quickteller, among others.
Please note that there may be a slight delay in receiving tokens. EKEDC is working to restore all payment platforms and banks gradually and will provide updates on the progress.”
